Standalone BrokerCRM™Installation

System	Minimum Specification	Recommended Specification
Processor	Pentium III 700 MHz	Pentium IV 1.5 GHz or higher
RAM	512 MB	1GB
Disk Space	1 GB available	1.5 GB or more available
Graphics	SVGA or Higher	SVGA or higher
Operating System	Windows 2000, Windows XP Professional	Windows XP Professional
Software	Internet Explorer 6 or higher Office 2000, XP or 2003 MS Outlook as default email client	Internet Explorer 6 or higher Office 2000 MS Outlook as default email client
Drive	CD-ROM	CD/DVD
Other	Backup Solution Anti-virus software	Backup Solution
Dial-up	ISDN Line &Terminal adapter, or DSL VPN	ISDN Line & Terminal Adapter, or DSL VPN
Patches	All current Service Packs required (Windows Microsoft Office, MDAC, Jet)	All current service packs required (Windows Microsoft, MDAC, Jet)

SQL Server 2005 Information and Operation System Compatibility

SQL Server 2005 can be purchased as a standalone product, or as part of the Windows 2003 Small Business Server product (premium edition only).

BrokerCRM can provide the SQL Server 2005 Express Edition free of charge to clients. This edition of SQL Server provides support for a maximum database size of 4 GB and cannot use more than 1 GB RAM at a time. Clients may implement BrokerCRM based on the SQL Server 2005 Express Edition initially, and upgrade later to the full SQL Server 2005 product if needed.

Modular & Additional Requirements

• SMS messages are sent through third parties. This attracts both setup and usage fees.
• Telephony Integration is based on the TAPI standard and will work with most TAPI compatiable phone systems.
• Some tools such as the Financial Illustrator will require the Microsoft .NET Framework 3.5 Service pack 1
• Supported fax software will be required on workstations to enable faxing from within BrokerCRM.
• Remote access is essential to enable BrokerCRM Ltd to install &support your BrokerCRM system. This may be achieved using DSL (VPN), ISDN. Support software includes VNC (www.realvnc.com), Remote Administrator (www.radmin.com), and PC Anywhere.

Notes on Technical Specification

BrokerCRM Ltd believes that every business is best served by a high quality hardware & software infrastructure. The above table is to be used as guidelines. The optimum configure both for servers and PCs will vary based on many parameters, including server/pc workload, installed software and BrokerCRM options purchased. If in any doubt about the quality or adequacy of your systems, a qualified technician should carry out a system audit to ensure maximum return on your IT investments and to facilitate optimal BrokerCRM performance. Small Business Server requires a minimum of 2GB Ram

Mulit-use BrokerCRM™ Installation

System	Minimum Specification	Recommended Specification
Server	* minimum spec. is influenced by choice of operating system and by number of users	*recommended spec. is influenced by choice of operating system & by number of users
Processor	750 MHz	1 GHz or higher
RAM	512 MB	1GB or higher
Disk Space	1.5 GB available	6 GB to 10 GB + Available
Graphics	VGA	SVGA or higher
Operating System	<5 users: Windows 2003 Small Business Server 5+ users: Windows 2003 Server (or Advanced Server or DataCentre Server)	<5 users: Windows 2003 Small Business Server 5+ users: Windows 2003 Server (or Advanced Server or DataCentre Server)
Software	Internet Explorer 6 or higher Microsoft SQL Server 2000 / 2005	Internet Explorer 7 or higher Microsoft SQL Server 2005
Dialup	ISDN Line & Terminal adapter, or DSL VPN	ISDN Line & Terminal adapter, or DSL VPN
Drive	CD-ROM	CD/DVD
Other	Backup-solution	Backup solution Anti-virus software SCSI Disks recommended Cat 5 cabling & 100 MB Network Cards Exchange Server, DSL Line
Patches	All current Service packs required (Windows & SQL Server)	All current Service Packs required (Windows & SQL Server)

Workstation

System	Minimum Specification	Recommended Specification
Processor	Pentium III 700 MHz	Pentium IV 1.5 GHz or higher
RAM	512 MB	1 GB or higher
Disc Space	5000 MB Available	1.5 GB or higher available
Graphics	SVGA or Higher	SVGA or higher
Operating System	Window XP Pro or Vista	Windows XP Pro or Vista
Software	Internet Explorer 5.5 or higher MS office 2000, XP or 2003 MS Outlook as default email client	Internet Explorer 6.1 or higher MS office 2000 MS Outlook as default email client
Other		100 MB Network Cards Anti-virus software
Patches	All current Service Packs required (Windows Microsoft Office, MDAC, Jet)	All current Service PAcks required (Windows Microsoft Office, MDAC, Jet)

BrokerCRM™ PDA Installation

Server

Server	Minimum Specification	Recommended Specification
Software	1 Microsoft SQL Server 2000 with Service Pack 4 Windows 2000 server IIS 5.0 or higher Internet Explorer 6 or higher	SQL Server 2005 (Enterprise, Standard, Workgroup) Windows 2003 server IIS 6.0 or higher Internet Explorer 6 or higher
Patches	All Current Service Packs	All Current Service Packs
1 Hardware specifications for Microsoft SQL can be found at the following link. Actual requirements will vary based on your system configuration and the applications and features you choose to install. Additional available hard-disk space may be required. http://www.microsoft.com/sql/prodinfo/sysreqs/default.mspx

Client PC

Client PC	Minimum Specification	Recommended Specification
Software	Microsoft Activesync 4.2 Internet Explorer 6 or higher Microsoft Dot Net Framework 2.0	Microsoft Activesync 4.5 or higher Internet Explorer 7 Microsoft Dot Net Framework 2.0
Patches	All Current Service Packs	All Current Service Packs

PDA

Server	Minimum Specification	Recommended Specification
Hardware	32mb RAM Strong ARM processor 128mb Storage Card	64mb RAM Strong ARM processor 512 Mb Storage Card or higher
Software	Windows Mobile 5	Windows Mobile 5 or 6

Notes on Technical Specifications

BrokerCRM Ltd believes that every business is best served by a high quality hardware & software infrastructure. The above tables are to be used as guidelines. The optimum configuration both for servers and PCs will vary based on many parameters, including server / pc workload, installed software and BrokerCRM options purchased. If in any doubt about the quality or adequacy of your systems, a qualified technician should carry out a system audit to ensure maximum return on your IT investments and to facilitate optimal BrokerCRM performance. Small Business Server requires a minimum of 2GB Ram.

SQL Server Information and Operating System Compatibility

SQL Server can be purchased as a standalone product, as part of the Windows 2003 Small Business Server product (premium edition only)

For more information call +353 65 68 49675 or mail info@brokercrm.com