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  Technical requirements


Standalone BrokerCRM™Installation

System
Minimum
Specification
Recommended
Specification
Processor
Pentium III 700 MHz Pentium IV 1.5 GHz or higher
RAM 512 MB
1GB
Disk Space 1 GB available 1.5 GB or more available
Graphics SVGA or Higher SVGA or higher
Operating System

Windows 2000,
Windows XP Professional

Windows XP Professional
Software

Internet Explorer 5.5 or higher
Office 2000, XP or 2003
MS Outlook as default email client

Internet Explorer 6 or higher
Office 2000
MS Outlook as default email client
Drive CD-ROM CD/DVD
Other

Backup Solution
Anti-virus software

Backup Solution
Dial-up ISDN Line &Terminal adapter, or DSL VPN ISDN Line & Terminal Adapter, or DSL VPN
Patches

All current Service Packs required
(Windows Microsoft Office, MDAC, Jet)

All current service packs required
(Windows Microsoft, MDAC, Jet)

SQL Server 2000 Information and Operation System Compatibility

SQL Server 2000 can be purchased as a standalone product, as part of the Windows 2000 Small Business edition, or as part of the Windows 2003 Small Business Server product (premium edition only).

BrokerCRM can provide the SQL Server 2000 Desktop Engine (MSDE) free of charge to clients. This edition of SQL Server provides support for a limited number of concurrent BrokerCRM users, Depending on usage patterns, the SQL Server Desktop Engine is typically adequate for two to five concurrent users. Clients may implement BrokerCRM based on the SQL Server Desktop Engine initially, and upgrade later to the full SQL Server 2000 product if needed.

All versions of the SQL Server 2000 (Enterprise, Standard & Desktop Engine) run on Microsoft Windows 2000 Server, Windows 2000 Advanced Server, Windows 2000 Datacenter Server , and Windows 2003 Server. The SQL Server 2000 Desktop Engine also run on WIndows XP Professional, WIndows XP Home Edition and Windows 2000 Professional.

Modular & Additional Requirements

  • SMS messages are sent through third parties. This attracts both setup and usage fees.
  • Telephony Integration is based on the TAPI standard and will work with most TAPI compatiable phone systems.
  • Some administration options such as mortgage rates updating will require the MS.NET framework v1.1 (on the system administrator's workstation).
  • Supported fax software will be required on workstations to enable faxing from within BrokerCRM.
  • Remote access is essential to enable BrokerCRM Ltd to install & support your BrokerCRM system. This may be achieved using DSL (VPN), ISDN. Support software includes VNC (www.realvnc.com), Remote Administrator (www.radmin.com), and PC Anywhere.


Notes on Technical Specification

BrokerCRM Ltd believes that every business is best served by a high quality hardware & software infrastructure. The above table is to be used as guidelines. The optimum configure both for servers and PCs will vary based on many parameters, including server/pc workload, installed software and BrokerCRM options purchased. If in any doubt about the quality or adequacy of your systems, a qualified technician should carry out a system audit to ensure maximum return on your IT investments and to facilitate optimal BrokerCRM performance. Small Business Server requires a minimum of 2GB Ram

 


Mulit-use BrokerCRM Installation

System
Minimum
Specification
Recommended
Specification
Server
* minimum spec. is influenced by choice of operating system and by number of users *recommended spec. is influenced by choice of operating system & by number of users
Processor Pentium III 700 MHz Pentium IV 1.5 GHz or higher
RAM 1Gb + 64 Mb / concurrent user    2Gb + 96 Mb / concurrent user
Disc Space 1.5 GB available 6 GB to 10 GB + Available
Graphics VGA SVGA or higher
Operating System

<5 users: Windows 2000 Professional or XP Pro
5+ users: Windows 2000 Server
(or Advanced Server or DataCentre Server)

<5 users: Windows 2000 Professional or XP Pro
5+ users: Windows 2000 Server
(or Advanced Server or DataCentre Server)
Software Internet Explorer 5.5 or higher       
Microsoft SQL Server 2000 / 2005 

Internet Explorer 6 or higher
Microsoft SQL Server 2000

Dialup ISDN Line & Terminal adapter, or DSL VPN ISDN Line & Terminal adapter, or DSL VPN
Drive CD-ROM CD/DVD
Other Backup-solution Backup solution
Anti-virus software
SCSI Disks recommended
Cat 5 cabling & 100 MB Network Cards
Exchange Server, DSL Line

Patches

All current Service packs required
(Windows & SQL Server)
All current Service Packs required (Windows & SQL Server)


Workstation

System
Minimum
Specification
Recommended
Specification
Processor
Pentium III 700 MHz Pentium IV 1.5 GHz or higher
RAM

256 MB on Windows 2000 Professional
256 MB on Windows XP (Home or Professional)

512 MB or higher
Disc Space 5000 MB Available 1.5 GB or higher available
Graphics SVGA or Higher SVGA or higher
Operating System Windows 2000 or Window XP Pro Windows XP Pro
Software

Internet Explorer 5.5 or higher
MS office 2000, XP or 2003
MS Outlook as default email client

Internet Explorer 6.1 or higher
MS office 2000
MS Outlook as default email client
Other   100 MB Network Cards
Anti-virus software

Patches

 

All current Service Packs required
(Windows Microsoft Office, MDAC, Jet)
All current Service PAcks required
(Windows Microsoft Office, MDAC, Jet)

BrokerCRMPDA Installation

Server

Server
Minimum
Specification
Recommended
Specification

Software

1 Microsoft SQL Server 2000 with Service Pack 4

Windows 2000 server

IIS 5.0 or higher

Internet Explorer 6 or higher

SQL Server 2005 (Enterprise, Standard, Workgroup)

Windows 2003 server

IIS 6.0 or higher

Internet Explorer 6 or higher

Patches

All Current Service Packs

All Current Service Packs

  1 Hardware specifications for Microsoft SQL can be found at the following link.
Actual requirements will vary based on your system configuration and the applications and features you choose to install. Additional available hard-disk space may be required.
http://www.microsoft.com/sql/prodinfo/sysreqs/default.mspx


Client PC

Client PC
Minimum
Specification
Recommended
Specification

Software

Microsoft Activesync 4.2
Internet Explorer 6 or higher
Microsoft Dot Net Framework 2.0

Microsoft Activesync 4.5 or higher
Internet Explorer 7
Microsoft Dot Net Framework 2.0

Patches

All Current Service Packs

All Current Service Packs


PDA

Server
Minimum
Specification
Recommended
Specification

Hardware

32mb RAM
Strong ARM processor
128mb Storage Card

64mb RAM
Strong ARM processor
512 Mb Storage Card or higher

Software

Windows Mobile 5

Windows Mobile 5 or 6

Notes on Technical Specifications

BrokerCRM Ltd believes that every business is best served by a high quality hardware & software infrastructure. The above tables are to be used as guidelines. The optimum configuration both for servers and PCs will vary based on many parameters, including server / pc workload, installed software and BrokerCRM options purchased. If in any doubt about the quality or adequacy of your systems, a qualified technician should carry out a system audit to ensure maximum return on your IT investments and to facilitate optimal BrokerCRM performance. Small Business Server requires a minimum of 2GB Ram.

SQL Server Information and Operating System Compatibility
SQL Server can be purchased as a standalone product, as part of the Windows 2000 Small Business edition, or as part of the Windows 2003 Small Business Server product (premium edition only)

 

Trusted e-comms


BrokerCRM Ltd,
Burren House, Ballycummin,
Raheen, Limerick, Ireland.
Tel: +00353 (61) 226540
Fax: +00353 (61) 226541
Email: Info@brokercrm.com
Registration No: 337835